You can't drop the wrench to grab the phone. SMSBack instantly texts back every missed call so the customer stops dialing around — and waits to hear from you.
Get StartedNo setup fees. No contracts. Cancel anytime.
Your hands are full — under a sink, up a ladder, elbow-deep in a panel, or already on another call. You can't always pick up. But when a customer's water heater is out or their breaker keeps tripping, they don't leave a voicemail. They hang up and call the next name on Google.
The moment you miss a call, SMSBack automatically texts that customer back. Instead of dialing your competitor, they reply to you — and you just kept the job in your pipeline without touching your phone.
Plug in your own numbers. This is the leak SMSBack plugs.
Three steps, then it runs itself.
Give us your business line. We hand you a simple forwarding code to plug in — no app, no hardware, nothing to install.
The moment a call goes unanswered, SMSBack texts the customer back automatically — nights, weekends, and everything between.
You get an instant SMS with their message and number. Call back on your schedule and book the job.
Seven automations covering the full customer lifecycle. Each is a flat setup fee plus a flat monthly rate — no per-text charges, no contracts.
Turn missed calls and open quotes into booked jobs.
Every missed call gets an instant text back automatically, so the lead waits to hear from you instead of calling a competitor.
GoalCapture leads before they call a competitor.
Send a fast, professional quote or estimate straight to a customer's phone by text, so they can say yes before they call around.
GoalClose estimates faster with an instant reply.
Every open estimate automatically enters a follow-up sequence — timed nudges that keep your quote top of mind until the customer's ready to say yes.
GoalIncrease estimate-to-job conversion.
Automatic text reminders go out ahead of every appointment, cutting no-shows and last-minute cancellations.
GoalCut no-shows and last-minute cancellations.
Turn finished jobs into paid invoices, five-star reviews, and repeat business.
Automatically remind customers about outstanding invoices — friendly nudges by text until the balance is paid, so you're not the one chasing it.
GoalAccelerate cash collection.
Customers get an automatic text after the job asking for a Google review — so your rating and review count climb without you asking.
GoalGrow your rating and review count on autopilot.
Old customers automatically receive the right maintenance and service reminders at the right time — right before they'd think to call anyone else.
GoalGenerate repeat business.
Bundle all seven automations together for the best combined price — save $1,094 on setup and $344 every month versus buying each one individually.
Get the Full SuiteNo. You keep your current number. You set up "conditional call forwarding" on your cell phone or business line so that if you don't answer, it pings our system to send the text automatically.
None. Every automation is a flat monthly rate no matter how much it's used — Missed Call SMS Back, for example, is $99 a month whether it sends 10 text-backs or 1,000. No per-text charges on any service, and no contracts.
No — every account uses one proven, tested message that's already built to get replies. That keeps setup instant and takes typos and guesswork off your plate. You don't have to write anything.
About 5 minutes. Once you sign up, we send simple instructions to forward your missed calls to your unique SMSBack number.
Any home service business that runs on phone calls — plumbers, HVAC companies, electricians, garage door repair, appliance repair and more. If a missed call can cost you a job, SMSBack's built for you.